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Urbanix Gestion ImmobilièreProperty management | Montreal | 500+ doors
Case study

How Urbanix runs 500+ doors on WonderCloud.

WonderCloud is the technology arm of Urbanix. We rebuilt its IT from the ground up, then automated it and added an AI layer. This is the same stack we offer clients, running on a real, operations-heavy business.

GoDaddy → Microsoft 365 Agent Alex in production Bilingual EN/FR
The challenge

Stuck on GoDaddy, with nothing structured behind it.

Urbanix manages 500+ rental doors in Montreal. Like a lot of property managers, the team was paying for email on GoDaddy without Teams or SharePoint, files lived everywhere, and there was no after-hours coverage for leasing inquiries or tenant requests.

What we built

A full IT foundation, then automation, then AI.

We didn't bolt on a tool. We rebuilt the foundation and layered capability on top, in the order most clients follow.

Migration to Microsoft 365

Moved off GoDaddy to Microsoft 365 directly, with no data loss, for less than the old setup cost.

Professional email

Custom-domain email with SPF, DKIM and DMARC, plus Teams for the whole team.

Structured SharePoint

Folders, permissions and naming conventions per building and team, so sharing a file takes seconds.

Process automation

Owner approvals, maintenance tickets and follow-ups automated with documented steps.

Custom owner portal

A portal so owners see what they should, with clean, documented approval workflows.

Agent Alex (AI)

An AI agent on Zoho Desk + Microsoft 365 that answers leasing inquiries and routes tenant tickets 24/7, in EN/FR.

The outcome

Less cost, more control, real after-hours coverage.

Pays less than the old GoDaddy setup, with far more capability
Finally controls access; sharing a file takes seconds
Leasing inquiries answered 24/7 in EN/FR by Agent Alex
Tenant tickets routed and classified automatically
Owner approvals run with documented, repeatable steps
A stack that scales as the portfolio grows
“We were on GoDaddy, paying for email without even Teams or SharePoint. WonderCloud moved us to Microsoft 365 direct: we pay less, we finally control access, and sharing a file takes seconds.”
Michael, co-founder, Urbanix
GoDaddy → Microsoft 365 Email + SharePoint Process automation Custom owner portal Agent Alex (Zoho Desk + M365)
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