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AI agents & automation

AI agents & automation for Quebec SMBs.

An AI layer for your business: a bilingual agent that answers like Agent Alex, plus AI dropped into any workflow, a booking triggers a personalized reply, listing photos get enhanced, documents get summarized and routed. If a step can benefit from AI, we add it.

Bilingual, 24/7 Live in production Hosted in Canada
A real agent, not a demo

Meet Agent Alex, our AI agent running in production.

We didn't build Agent Alex to sell it. We built it to run Urbanix, our 500-door property company, then made it available to clients. It handles leasing inquiries, qualifies leads and routes tenant tickets every day, on Zoho Desk and Microsoft 365.

That means your AI layer isn't a science project. It's the same approach we trust with our own revenue and our own tenants.

See Agent Alex in property management →

Live deployment | Urbanix

What Agent Alex handles every day

A real, in-production AI agent.

  • Answers inquiries and qualifies leads in EN/FR
  • Routes and classifies tickets across departments
  • Drafts context-aware replies for the team to send
  • Works inside the tools the team already uses
Is the 2-bedroom on Rachel still available?
Yes! I can book you a viewing. What day works for you?
AI across your business, not just chat

Agent Alex is one example. AI can power almost any step.

We connect leading AI models like ChatGPT and Claude into your workflows, so AI shows up exactly where it helps, not only in a chat window. A few of the things we build:

Answer inquiries 24/7

Reads each message, understands what's being asked and replies in context, day or night, in English or French.

Qualify & capture leads

Asks the right questions, captures the details and hands warm, qualified leads to your team, never missing one after hours.

AI-powered booking replies

Someone books and an on-brand, personalized reply goes out instantly, the right details, the right tone, in their language.

Draft context-aware replies

Writes a tailored response that fits the situation, ready to send as-is or with one quick human review.

Enhance listing & property photos

Listing and property photos automatically cleaned up and improved, so what you post looks professional without the manual editing.

Summarize, extract & classify

Emails, PDFs and invoices turned into clean summaries or structured data, then routed to the right place automatically.

How we build it

From use case to live agent, responsibly.

1

Map use cases

We agree where AI helps and where humans stay in charge, before building anything.

2

Connect your tools

We wire the agent into your email, helpdesk, CRM and Microsoft 365.

3

Train & test

Tuned on your real messages and tone, tested bilingually before it touches a customer.

4

Launch & monitor

Go live with monitoring and guardrails, plus optional ongoing tuning and support.

We believe in conscious AI: the more a task touches revenue or critical decisions, the more a human stays in charge. We automate the boring, not the human. Read our approach to AI →
AI agent questions

Answers, plainly.

Is the AI agent bilingual (French and English)?+
Yes. Agent Alex and our AI automations operate bilingually in English and French, detecting the language of each message and replying in kind.
What can an AI agent actually do?+
It reads incoming messages, understands intent and replies in context 24/7: answering inquiries, qualifying leads, routing and classifying tickets, drafting replies and sending follow-ups, reminders and confirmations.
Can you add AI to an existing workflow or process?+
Yes. Almost any step can become AI-powered: personalized booking replies, enhancing listing photos, summarizing and classifying documents, drafting and translating content. We connect models like ChatGPT and Claude into your automations, so AI isn't limited to a chat window.
Will AI replace my team?+
No. We believe in conscious AI: humans stay in charge of revenue and critical decisions, while AI handles the repetitive, after-hours and overflow work. We automate the boring, not the human.
Which tools does the AI agent integrate with?+
Microsoft 365, helpdesk tools like Zoho Desk, common CRMs, email and chat. Agent Alex runs live on Zoho Desk and Microsoft 365 at Urbanix today.
Where is our data hosted?+
Our core infrastructure runs on Canadian servers in Quebec, which helps with data residency and Law 25. Where third-party AI tools are involved we tell you exactly what runs where, so you can make informed choices.
Get started

Add your own AI layer.

Tell us what you need and get a clear, fixed-price quote within one business day. Prefer to talk? Book a free call.